Best Western Plus Bayside Hotel

Best Western Plus Bayside was such a pleasant surprise. The location is on the water with a nice walking path to take a stroll, the sister hotel has a bar with a very nice bar tender, the room is spacious with a deep tub and a balcony over looking the water. It was such a a nice stay for such a reasonable price. I'll definitely stay here again!

My stolen credit card was used here because a “new employee” failed to verify the identity of the card user with the credit card(excuse I was given by the front desk supervisor when I called the hotel). I called my bank to report it and fix the issue on my hand. I proceeded to call the hotel and inform them so that the thief doesn’t sleep rent free with my credit card. Upon calling, I was informed that it was a new employee who failed to verify once I asked how the heck can someone check in with my card without verifying their identity(THIS IS STANDARD SECURITY PRACTICE EVERYWHERE). To add on, the supervisor didn’t seem to want to address the thief at hand and how they would be handling that situation, it seems like they want to inform management before doing anything, while the thief enjoys a goodnight. I would hope they immediately try to verify the situation by asking the thief to show ID, and call the police to kick them out. Because, I don’t trust anyone in situations like this, I hope management sees this and follows through, and that the FD supervisor doesn’t brush it under the table.